Business Process Redesign for effective e-commerce processes in the service industry

Business Process Redesign for effective e-commerce processes in the service industry

WP Number: 
105
Author(s): 
Jansen-Vullers, M.H.; Reijers, H.A.;
Year: 
2003
ISSN: 
1386-9213
Keywords: 
E-commerce, service industry, BPR, process models
ISBN: 
90-386-1828-X